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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chris S

Chris S

December 2, 2025

5  out of  5
rating by Chris S
"Maddie was amazing! She walked me through the entire process for auto insurance which I haven’t needed in over 10 years as I was relocating from NY. Was a great experience. Very friendly and super quick. I absolutely recommend them to anyone looking for any insurance needs. 2 thumbs up!"
We responded:
"Thank you so much Chris! We are so happy to hear about Maddie helping walk you through obtaining your auto insurance. Congratulations on your relocation to Dallas. Welcome to Texas! "
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Anne Perri

November 18, 2025

5  out of  5
rating by Anne Perri
"Extremely responsive and knowledgeable team. Always willing to help."
We responded:
"Thank you so much Anne! We strive to be responsive and knowledgeable and appreciate you saying that. Thank you for trusting us with your insurance policies! Scott LaDuke, State Farm Dallas TX"
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lori

November 14, 2025

5  out of  5
rating by lori
"Lorie is very knowledgable about insurance needs and makes it easy to navigate setting up new insurance. She takes care of all of the details with professionalism and great customer service!"
We responded:
"Lori, thank you so much for your review and letting us know you appreciate Lorie! We appreciate you and are happy to provide you with great customer service on your renters insurance. Please always know we are here to help. Scott LaDuke, Agent State Farm Dallas TX"
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Roxanna Mehryari

October 30, 2025

5  out of  5
rating by Roxanna Mehryari
"Whenever I need assistance the agents are fast to respond, helpful and kind! Would highly recommend!"
We responded:
"Thank you so much Roxanna! We appreciate late you! "
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Tushar Thakkar

October 30, 2025

5  out of  5
rating by Tushar Thakkar
"I am very pleased with excellent customer service, guidance and quick response from Lorie De Luna, the Office Manager Scott LaDuke - State Farm Insurance Agent. I referred my colleagues and they were very happy and satisfied with prompt service."
We responded:
"Tisha’s- thank you so much for the review and the referrals! Lorie is one of the best, I agree! We really appreciate great customers like you. Thank you for trusting us with all your insurance needs. "
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Diana Mark

October 30, 2025

5  out of  5
rating by Diana Mark
"Hi! I wanted to share that Laura Plummer with Scott LaDuke’s office is fantastic to work with. Over the years, I have had a handful of interactions with Laura, related to renewals and general questions, and Laura is always prompt, efficient, kind, and professional. I recommend the Scott LaDuke team if you’re looking to State Farm for insurance coverage, and ask for Laura, you’ll be happy you do/did."
We responded:
"Thank you so much Diana for your thoughtful review of Laura and our office. I could not agree more with you that Laura is awesome! She has been with us since we started in 1999 and she worked for an agent prior to that who retired. We really appreciate your very kind review and thank you for trusting us with all your insurance policies and needs. Scott LaDuke State Farm Insurance Dallas, TX "
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Hannah DeFranco

October 29, 2025

5  out of  5
rating by Hannah DeFranco
"Easy to work with and quick to reply to all questions!"
We responded:
"Thank you, Hannah! I'm happy to hear that you found our team easy to work with and responsive. If you have any more questions or need assistance, feel free to reach out anytime. We’re here to help! "
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Ashley F

October 24, 2025

5  out of  5
rating by Ashley F
"I’ve had nothing but good experiences with this State Farm team, I’ve been using for the past four years. Laura especially has been extremely helpful in managing my policy and communicating professionally/ responding quickly. Thank you team!"
We responded:
"Thank you so much Ashley!!! We appreciate you and thank you for sharing this. Scott LaDuke "
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Min Sung Kang

October 20, 2025

1  out of  5
rating by Min Sung Kang
"On Nov 2, I realized I have been paying for my renters insurance for about a year after I moved out. I called to cancel and maybe get some of the money back. But the lady (front desk) was quick to say NO and did not want to double check with the owner. I would describe my experience as uncaring and lacked empathy for my situation. In addition, they texted me back after a day to collect the money again. Owner never called me back to solve this issue either. Feel free to call me back if yall want to fix any issues. But I wouldnt recommend this state farm office to anyone."
We responded:
"Min Sung, we are sorry to see you had a negative experience. If you happen to find the documents, we discussed over the phone showing your request please let us now. Our office would be more than happy to help you navigate and resolve this issue through State Farm! Don't hesitate to reach out if you have any further questions, we are always here to help!"
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Bruce Lee

August 29, 2025

5  out of  5
rating by Bruce Lee
"Scott and Maddie have been great to work with and are very responsive!"
We responded:
"Thank you, Bruce! I'm happy to hear that Scott and Maddie have been responsive and great to work with. Your feedback means a lot to us. If you ever need anything else, feel free to reach out!"
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Madison Gilbert

July 31, 2025

5  out of  5
rating by Madison Gilbert
"Maddie did a great job helping us bundle our car insurance to Statefarm with our current renter’s insurance. She was very knowledgeable and friendly and helped us get the best deal!"
We responded:
"Thank you for your review, Madison! I'm happy to hear that Maddie was able to assist you in bundling your car and renter's insurance effectively. Her knowledge and friendliness are truly appreciated. If you have any more questions or need further assistance, feel free to reach out!"
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Thomas Ziegler

June 26, 2025

5  out of  5
rating by Thomas Ziegler
"Maddie was fantastic and super knowledgeable!"
We responded:
"Thank you so much Thomas! We agree Maddie is awesome. So happy we could be of service to you for all your insurance needs. Thank you for the great 5-Star review. "
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Melina Mondradi

May 29, 2025

5  out of  5
rating by Melina Mondradi
"Scott and his team have done their best to keep insurance rates low despite the economy. I’m happy that my rates also dropped after paying off my car!"
We responded:
"Thank you, Melina, for sharing your experience! I'm glad to hear that you're satisfied with the efforts to keep your insurance rates low, and it's wonderful that your rates dropped. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Thom Maryon

May 22, 2025

5  out of  5
rating by Thom Maryon
"I left State Farm years ago for cheaper rates at GEICO. Those days are gone. I am back at State Farm getting better rates and excellent live service. Glad to be back."
We responded:
"Thom, We are so happy you have come back to the value of State Farm! We appreciate your trust in us for all your insurance needs. Please always feel free to reach out if you need anything. Scott LaDuke, Agent Sate Farm Dallas & State Farm Uptown/Downtown"
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Jeff McKee

May 15, 2025

5  out of  5
rating by Jeff McKee
"I have been a customer of Scott LaDuke's State Farm office for almost 10 years now and have always had an exceptional experience! Everyone in the office is very helpful and responsive, and have always helped solve any issues if they arise. The team has made it easy to transfer renter's insurance each time I have moved over the years and have also helped make a smooth transition with auto insurance when I got a new car! I am proud to be a customer of theirs!"
We responded:
"Jeff, thank you so much for your review. We appreciate you so much for your loyal business all these years. Thank you for the compliments on my awesome team. I'm truly blessed to have them. Thank you for taking the time to write this review for your auto and renters policies! All the best, Scott LaDuke, State Farm Insurance, Dallas, TX "
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Austin

April 25, 2025

5  out of  5
rating by Austin
"Quick easy quotes, done right then, very friendly and helpful people. Better price and service than any other insurance I've worked with."
We responded:
"Thank you, Austin, for sharing your experience! I'm glad to know that you found our team friendly and helpful, and that we could provide you with a quick and easy quote. It's wonderful to hear that our service and pricing stood out to you. If you have any questions or need further assistance, feel free to reach out anytime!"
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Lizzy Marriott

April 25, 2025

5  out of  5
rating by Lizzy Marriott
"Great experience with this agency. Thank you Maddie!"
We responded:
"Thank you so much Lizzy!!! We appreciate you. Have a great weekend! "
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Chad Morgan

April 18, 2025

5  out of  5
rating by Chad Morgan
"Scott and his team are great. Many years of awesome experience in his office. Very knowledgeable and helpful."
We responded:
"Thank you, Chad, for sharing your positive experience with us! I'm glad to know that you find our team knowledgeable and helpful. Your support over the years means a lot!"
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Dave DiLoreto

April 17, 2025

5  out of  5
rating by Dave DiLoreto
"Been a customer for years. Great service and reliable coverage."
We responded:
"Hi Dave! Thank you so much for the wonderful review. We appreciate you very much and look forward to helping you for many years to come with y our insurance needs in Dallas. "
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Joe Austin

March 31, 2025

5  out of  5
rating by Joe Austin
"Professional and quick replies. Been ith this agency for 25 years!"
We responded:
"Thank you, Joe, for your kind words and for being with us for 25 years! I'm glad to hear that you appreciate our professional and quick responses. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Jill DONALDSON

February 24, 2025

5  out of  5
rating by Jill DONALDSON
"Since moving back to Dallas, 20 years ago, I have used Scott LaDuke- a State Far Insurance Agent. I have never used anyone else. I have enjoyed working with Scott and his team comprised of Laura, Leslie, Jennifer. They have their facts straight, they are helpful and very knowledgable about their business. It is a blessing to have them on my side!"
We responded:
"Thank you, Jill, for your wonderful feedback! I'm so happy to hear that you've had such a positive experience with our team over the years. Laura, Leslie, and Jennifer are indeed invaluable, and we're grateful to have them on our side. If you ever have questions, please don't hesitate to reach out. We're here to help!"
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Ashtyn Curtis

February 11, 2025

5  out of  5
rating by Ashtyn Curtis
"I love this agency. They are always so helpful and willing to make any updates I need promptly. Very happy with their services! Especially Monica and Lorie ◡̈"
We responded:
"Thank you, Ashtyn, for your wonderful feedback! I'm delighted to know that you're happy with our services and that Monica and Lorie have been especially helpful. We're here to assist with any updates you need."
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John Williams

January 27, 2025

5  out of  5
rating by John Williams
"I was shopping for insurance rates today and I was pleasantly surprised with the Customer Service quality and experience i recieved today! My Service agent Monica is a gem and she went through every coverage details precisely and transparently! She was able to get me a competitive rate and I moved forward to being a new State Farm Customer! Highly recommend State Farm and Monica!"
We responded:
"Thank you, John, for sharing your experience! I'm happy to hear that Monica provided such excellent service and helped you find a competitive rate. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime. Welcome to State Farm!"
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Rosa Navarro

January 23, 2025

5  out of  5
rating by Rosa Navarro
"We recently switched to State Farm after our home and auto insurances increased. Mrs. De Luna took the time to go over our home and auto coverage explaining pros and cons as well. She took every call we made and there were several. We appreciate the great customer service."
We responded:
"Thank you, Rosa, for sharing your experience with us! I'm happy to hear that our office provided you with excellent service by thoroughly explaining your coverage options. It's great to know she was there to assist with all your calls. We appreciate your trust in us and are here for any future questions or needs you may have."
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grant allen

January 17, 2025

5  out of  5
rating by grant allen
"Monica is great! Glad I called State Farm!"
We responded:
"Grant, thank you so much for letting everyone know how great Monica is! We are so lucky to have her here to help with all your insurance. If you ever need anything, please reach out. All the best, Scott LaDuke"