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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashley F

October 24, 2025

5  out of  5
rating by Ashley F
"I’ve had nothing but good experiences with this State Farm team, I’ve been using for the past four years. Laura especially has been extremely helpful in managing my policy and communicating professionally/ responding quickly. Thank you team!"
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Min Sung Kang

October 20, 2025

1  out of  5
rating by Min Sung Kang
"On Nov 2, I realized I have been paying for my renters insurance for about a year after I moved out. I called to cancel and maybe get some of the money back. But the lady (front desk) was quick to say NO and did not want to double check with the owner. I would describe my experience as uncaring and lacked empathy for my situation. In addition, they texted me back after a day to collect the money again. Owner never called me back to solve this issue either. Feel free to call me back if yall want to fix any issues. But I wouldnt recommend this state farm office to anyone."
We responded:
"Min Sung, we are sorry to see you had a negative experience. If you happen to find the documents, we discussed over the phone showing your request please let us now. Our office would be more than happy to help you navigate and resolve this issue through State Farm! Don't hesitate to reach out if you have any further questions, we are always here to help!"
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Bruce Lee

August 29, 2025

5  out of  5
rating by Bruce Lee
"Scott and Maddie have been great to work with and are very responsive!"
We responded:
"Thank you, Bruce! I'm happy to hear that Scott and Maddie have been responsive and great to work with. Your feedback means a lot to us. If you ever need anything else, feel free to reach out!"
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Madison Gilbert

July 31, 2025

5  out of  5
rating by Madison Gilbert
"Maddie did a great job helping us bundle our car insurance to Statefarm with our current renter’s insurance. She was very knowledgeable and friendly and helped us get the best deal!"
We responded:
"Thank you for your review, Madison! I'm happy to hear that Maddie was able to assist you in bundling your car and renter's insurance effectively. Her knowledge and friendliness are truly appreciated. If you have any more questions or need further assistance, feel free to reach out!"
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Thomas Ziegler

June 26, 2025

5  out of  5
rating by Thomas Ziegler
"Maddie was fantastic and super knowledgeable!"
We responded:
"Thank you so much Thomas! We agree Maddie is awesome. So happy we could be of service to you for all your insurance needs. Thank you for the great 5-Star review. "
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Melina Mondradi

May 29, 2025

5  out of  5
rating by Melina Mondradi
"Scott and his team have done their best to keep insurance rates low despite the economy. I’m happy that my rates also dropped after paying off my car!"
We responded:
"Thank you, Melina, for sharing your experience! I'm glad to hear that you're satisfied with the efforts to keep your insurance rates low, and it's wonderful that your rates dropped. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Thom Maryon

May 22, 2025

5  out of  5
rating by Thom Maryon
"I left State Farm years ago for cheaper rates at GEICO. Those days are gone. I am back at State Farm getting better rates and excellent live service. Glad to be back."
We responded:
"Thom, We are so happy you have come back to the value of State Farm! We appreciate your trust in us for all your insurance needs. Please always feel free to reach out if you need anything. Scott LaDuke, Agent Sate Farm Dallas & State Farm Uptown/Downtown"
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Jeff McKee

May 15, 2025

5  out of  5
rating by Jeff McKee
"I have been a customer of Scott LaDuke's State Farm office for almost 10 years now and have always had an exceptional experience! Everyone in the office is very helpful and responsive, and have always helped solve any issues if they arise. The team has made it easy to transfer renter's insurance each time I have moved over the years and have also helped make a smooth transition with auto insurance when I got a new car! I am proud to be a customer of theirs!"
We responded:
"Jeff, thank you so much for your review. We appreciate you so much for your loyal business all these years. Thank you for the compliments on my awesome team. I'm truly blessed to have them. Thank you for taking the time to write this review for your auto and renters policies! All the best, Scott LaDuke, State Farm Insurance, Dallas, TX "
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Austin

April 25, 2025

5  out of  5
rating by Austin
"Quick easy quotes, done right then, very friendly and helpful people. Better price and service than any other insurance I've worked with."
We responded:
"Thank you, Austin, for sharing your experience! I'm glad to know that you found our team friendly and helpful, and that we could provide you with a quick and easy quote. It's wonderful to hear that our service and pricing stood out to you. If you have any questions or need further assistance, feel free to reach out anytime!"
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Lizzy Marriott

April 25, 2025

5  out of  5
rating by Lizzy Marriott
"Great experience with this agency. Thank you Maddie!"
We responded:
"Thank you so much Lizzy!!! We appreciate you. Have a great weekend! "
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Chad Morgan

April 18, 2025

5  out of  5
rating by Chad Morgan
"Scott and his team are great. Many years of awesome experience in his office. Very knowledgeable and helpful."
We responded:
"Thank you, Chad, for sharing your positive experience with us! I'm glad to know that you find our team knowledgeable and helpful. Your support over the years means a lot!"
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Dave DiLoreto

April 17, 2025

5  out of  5
rating by Dave DiLoreto
"Been a customer for years. Great service and reliable coverage."
We responded:
"Hi Dave! Thank you so much for the wonderful review. We appreciate you very much and look forward to helping you for many years to come with y our insurance needs in Dallas. "
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Joe Austin

March 31, 2025

5  out of  5
rating by Joe Austin
"Professional and quick replies. Been ith this agency for 25 years!"
We responded:
"Thank you, Joe, for your kind words and for being with us for 25 years! I'm glad to hear that you appreciate our professional and quick responses. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Jill DONALDSON

February 24, 2025

5  out of  5
rating by Jill DONALDSON
"Since moving back to Dallas, 20 years ago, I have used Scott LaDuke- a State Far Insurance Agent. I have never used anyone else. I have enjoyed working with Scott and his team comprised of Laura, Leslie, Jennifer. They have their facts straight, they are helpful and very knowledgable about their business. It is a blessing to have them on my side!"
We responded:
"Thank you, Jill, for your wonderful feedback! I'm so happy to hear that you've had such a positive experience with our team over the years. Laura, Leslie, and Jennifer are indeed invaluable, and we're grateful to have them on our side. If you ever have questions, please don't hesitate to reach out. We're here to help!"
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Ashtyn Curtis

February 11, 2025

5  out of  5
rating by Ashtyn Curtis
"I love this agency. They are always so helpful and willing to make any updates I need promptly. Very happy with their services! Especially Monica and Lorie ◡̈"
We responded:
"Thank you, Ashtyn, for your wonderful feedback! I'm delighted to know that you're happy with our services and that Monica and Lorie have been especially helpful. We're here to assist with any updates you need."
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John Williams

January 27, 2025

5  out of  5
rating by John Williams
"I was shopping for insurance rates today and I was pleasantly surprised with the Customer Service quality and experience i recieved today! My Service agent Monica is a gem and she went through every coverage details precisely and transparently! She was able to get me a competitive rate and I moved forward to being a new State Farm Customer! Highly recommend State Farm and Monica!"
We responded:
"Thank you, John, for sharing your experience! I'm happy to hear that Monica provided such excellent service and helped you find a competitive rate. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime. Welcome to State Farm!"
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Rosa Navarro

January 23, 2025

5  out of  5
rating by Rosa Navarro
"We recently switched to State Farm after our home and auto insurances increased. Mrs. De Luna took the time to go over our home and auto coverage explaining pros and cons as well. She took every call we made and there were several. We appreciate the great customer service."
We responded:
"Thank you, Rosa, for sharing your experience with us! I'm happy to hear that our office provided you with excellent service by thoroughly explaining your coverage options. It's great to know she was there to assist with all your calls. We appreciate your trust in us and are here for any future questions or needs you may have."
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grant allen

January 17, 2025

5  out of  5
rating by grant allen
"Monica is great! Glad I called State Farm!"
We responded:
"Grant, thank you so much for letting everyone know how great Monica is! We are so lucky to have her here to help with all your insurance. If you ever need anything, please reach out. All the best, Scott LaDuke"
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Tom Kuchler

January 10, 2025

5  out of  5
rating by Tom Kuchler
"Scott and his team provide great customer service. Happy to do business with them."
We responded:
"Thank you, Tom, for your wonderful feedback! I'm glad you're happy with the customer service provided by our team. We're here to assist you with any of your insurance needs, so feel free to reach out anytime. Looking forward to continuing our business relationship!"
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Jason Yao

October 2, 2024

5  out of  5
rating by Jason Yao
"prefect"
We responded:
"Thank you, Jason! I'm glad you had a perfect experience with our office. We appreciate your feedback and look forward to assisting you with any future needs. - Scott LaDuke - State Farm Insurance Agent, Dallas, TX"
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bgmorris78

September 13, 2024

5  out of  5
rating by bgmorris78
"Insurance companies can all the seem the same. Scott LaDuke is different, his agency take a personal approach. His support staff is awesome!"
We responded:
"Thank you for your wonderful review! I'm glad you appreciate the personal approach we take at our agency. It's great to know that our support staff has made a positive impact on your experience. We're always here to help with any of your insurance needs. - Scott LaDuke - State Farm Insurance Agent, Dallas, TX"
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Dakota Rubin

August 14, 2024

5  out of  5
rating by Dakota Rubin
"Scott is very thoughtful and his team made everything very easy. Highly recommend!"
We responded:
"Hey Dakota, Thanks a lot for the awesome review! I'm glad you found our team thoughtful and the process easy. We appreciate the recommendation! If you need anything else, we're here to help. - Scott LaDuke - State Farm Insurance Agent, Dallas, TX "
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Ryan Schuhmann

May 20, 2024

5  out of  5
rating by Ryan Schuhmann
"Scott and his team do an amazing job keeping my updated on my account and their responsiveness to service requests doesn't go unnoticed. Great experience all around!"
We responded:
"Ryan, thank you so much for your review of our office and team. We appreciate great customers like yourself and look forward to helping you with all your insurance needs here in Texas for a long, long time! "
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Andrea

January 30, 2024

5  out of  5
rating by Andrea
"Top-notch auto insurance in Dallas! Navigating the auto insurance landscape can be complex, but working with Scott LaDuke and his team at State Farm Dallas significantly simplified the process for me. Their professionalism and attentiveness were evident from the initial contact, where they actively listened to my specific needs and objectives. Scott and his team demonstrated remarkable efficiency in tailoring a policy that perfectly aligns with my requirements, all at a competitive price. The genuine care and outstanding client service continued throughout our interactions. They are always readily available to address any questions or requests, providing prompt and clear explanations even in the face of technical jargon. For anyone seeking a seamless and transparent auto insurance experience in Dallas, I wholeheartedly recommend Scott LaDuke at State Farm. You can be confident in receiving comprehensive coverage and unwavering support."
We responded:
"Thank you Andrea so much for being such a great customer! We appreciate you and thank you for trusting us with your auto insurance through State Farm Insurance here in Dallas. We appreciate you! Scott, Laura, Lorie, Monica and CeCe. Scott LaDuke, State Farm Insurance www.scottladuke.com"
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Andy Maginn

July 20, 2023

5  out of  5
rating by Andy Maginn
"Super easy to work with, prompt communication, everything you’d want from an agent"
We responded:
"Andy, thank you so much for this wonderful 5 Star review. So glad to hear feedback about our prompt communication. We look forward to serving you for all your insurance needs now and in the future. All the best, Scott LaDuke State Farm Insurance Uptown Dallas, TX. "